GTM Product Manager — B2B Banking

Job Description

REQUIREMENTS

• 3+ years of experience in Product, Implementation, Solutions, Customer Success, or a similar client-facing role in fintech, payments, banking, or a related transaction-heavy environment
• Experience working directly with B2B or API clients, including technical conversations
• Solid understanding of APIs and integrations — comfortable enough to initiate test transactions and troubleshoot alongside a client
• Strong commercial and analytical mindset, with the ability to spot fraud or risk patterns
• Comfortable discussing and aligning on commercial terms with clients
• Ability to understand customer needs and turn them into actionable product priorities
• Strong communication skills and ownership — you’ll be the face of the product for external clients
• Fluent English

RESPONSIBILITES

• Own the client journey from onboarding and API integration through testing, launch, and ongoing growth
• Be the main point of contact for API clients, resolving operational issues and answering technical questions
• Guide clients through integration and coordinate testing, including initiating transactions on the sandbox together with the client
• Understand BIN-level specifics for each client and how that affects their setup and performance
• Discuss and align on commercial terms such as cashback with API clients
• Identify opportunities to grow client transaction volumes, and distinguish which client requests will genuinely move the needle versus “nice to have” asks
• Collect client feedback and translate it into clear product requirements, influencing the roadmap and deciding which features are must-haves for onboarding versus lower priority
• Understand how the affiliate market works, including recognizing fraud patterns on a BIN level (e.g. clients attempting to scam Meta/Google) and knowing when to close such accounts
• Work closely with engineering to unblock client issues and push integration forward
• Coordinate product launches and make sure new functionality is delivered smoothly
• Monitor product and client performance, using data to make informed decisions

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