Fraud Analyst

Job Description

REQUIREMENTS

• 4–6 years in card-fraud monitoring or investigation on the issuer side in fintech or banking
• Strong grasp of typologies such as enumeration, BIN testing, and social engineering
• Hands-on experience with rule engines, velocity controls, and MCC/MID controls
• Working knowledge of Visa/Mastercard alerts and coordination with sponsor banks
• Awareness of 3DS, tokenization, and limits/velocity impacts
• Disciplined documentation skills for evidence and incident updates

Preferred

• SQL for data analysis
• Experience with case-management tools like Jira
• Chargeback exposure
• Collaboration experience with AML on STR referrals

RESPONSIBILITES

• Track real-time card signals including BIN/ENUM testing, CNP spikes, and AFD patterns
• Recommend rule tuning based on MCC/MID lists, tokenization, and velocity settings
• Conduct end-to-end investigations of alerts and document verification steps
• Track Visa/Mastercard fraud programs and support submissions with processors
• Advise cardholders on dispute tickets and coordinate with the Disputes team
• Maintain fraud trackers and keep SOPs/playbooks current
• Review changes to card features like provisioning, limits, and 3DS flows
• Participate in an agreed on-call/after-hours rotation

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