Fraud Analyst

Job Description

REQUIREMENTS

• Bachelor’s degree is required, preferably in Finance, Economics, Accounting, Business, Risk Management, or a related field.
• Minimum 2 years of relevant working experience within a Compliance, Fraud, Financial Crime, or Risk function.
• Work on a 5-day working week with rotational weekend shift availability to ensure continuous monitoring coverage
• Exposure to fraud investigations, transaction monitoring, card or payment fraud, or financial crime operations is strongly preferred.
• Good attention to detail and ability to follow defined procedures, identify anomalies, and escalate concerns appropriately
• Prior experience in a bank, fintech, payments, or regulated financial services environment is an advantage.
• Strong analytical and problem-solving skills with the ability to assess complex scenarios and large data sets.
• Good working knowledge of Microsoft Excel (filters, pivots, lookups, data analysis, reporting).
• Strong verbal and written communication skills in English.
• Certifications (Preferred, Not Mandatory)
• Professional certifications are an advantage, including:
• CFE (Certified Fraud Examiner), CAMS (Certified Anti-Money Laundering Specialist), ICA Certifications, CAMI / GoAML / related financial crime programs.

RESPONSIBILITES

• Fraud Investigation & Mitigation
• Perform early-stage review and investigation of suspected fraud cases received from internal teams, partners, banks, merchants, customers, and third-party vendors.
• Execute first-level fraud operations activities including case intake, data gathering, and escalation of suspicious activities to Fraud Analysts or Compliance teams as appropriate.
• Review customer applications, transaction behavior, documents, and supporting evidence to identify red flags, inconsistencies, forgery, impersonation, or misuse.
• Support investigations and conduct initial fact finding across reported and system-generated alerts to establish facts.
• Regulatory Compliance
• Assist in the preparation of internal escalation form in line with internal policies.
• Ensure all investigations are documented in accordance with internal SOPs, audit standards, and regulatory requirements.
• Work closely with Operations, Customer Support, and external law-enforcement agencies on fraud matters.
• Support responses to regulatory inquiries, audits, and internal reviews related to fraud cases.
• As part of the Compliance function, support licensing requirements, AML/KYC obligations, consumer duty requirements, and the review of regulatory disclosures, ensuring compliance with applicable laws, regulations, and regulatory expectations.
• Management Information & Data Analysis
• Maintain accurate case registers, investigation logs, and evidence repositories.

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