Forward Deployed Engineer

Engineer

Dubai

February 16, 2026

Application ends: May 17, 2026

REQUIREMENTS

5+ years in a technical customer-facing role (Solutions Engineer, Implementation Engineer, Forward Deployed Engineer, or similar)
Strong experience working with the Fairmarkit platform, APIs, integrations, and data workflows
Comfort reading and writing basic scripts (Python, TypeScript, SQL or similar)
Experience working with enterprise systems (ERP, procurement, middleware, or similar)
Excellent problem-solving skills with the ability to operate independently and proactively
Strong communication skills and ability to translate technical concepts to non-technical audiences
Proven track record working directly with enterprise customers and cross-functional teams
Ability to travel to customer sites across the region when needed
Candidate located in the United Arab Emirates

RESPONSIBILITIES

Partner closely with customer business & technical teams to translate requirements into scalable solutions towards the account growth
Lead technical discovery, solution design, configuration, data profiling, and data upload during onboarding and expansion projects
Co-build integrations, data pipelines, and workflows using APIs and available tools
Troubleshoot deeply by diagnosing system, data, and workflow issues and driving resolution end-to-end
Serve as the technical advisor and trusted partner to customers throughout their lifecycle
Quick fixes and small implementations within the production platform
Collaborate with Product & Engineering to convey customer needs and influence roadmap priorities
Develop reusable best-practice templates, playbooks, and technical documentation
Analyse customer data and find some insights that could help with growth
Support proofs-of-concept and pilot programs, ensuring clear success criteria and outcomes
Train and enable customer teams on platform capabilities and integrations
Act as an escalation point for high-impact issues, working cross-functionally to resolve quickly