Forward Deployed Engineer
Job Description
REQUIREMENTS
- Solid full-stack or backend engineering experience, including production integrations, application programming interfaces, or automation pipelines.
- Ability to create custom nodes, extend existing integrations, and work with APIs, authentication patterns, data models, and event-driven systems.
- Ability to distinguish one-off customer workarounds from reusable node improvements and product features worth escalating.
- Comfort working directly in customer environments and building trust with engineers, operators, and non-technical stakeholders.
- Ability to turn ambiguous operational problems into clean, practical technical designs.
- Strong technical judgment to avoid unnecessary complexity and know when to build or push back.
- Willingness to travel approximately 50–60% of the time for on-site engagements, primarily across Europe.
- Ability to quickly understand new industries, technology stacks, and customer environments.
RESPONSIBILITES
- Drive enterprise deployments by embedding on-site with customers for focused five-day engagements and leaving production workflows in place.
- Partner with Deployment Strategists to align technical execution with customer priorities, stakeholder needs, and adoption goals.
- Build clear, actionable solutions from complex customer environments for technical and non-technical stakeholders.
- Design and build production-grade workflows, integrations, and custom nodes tailored to customer environments and scalable beyond the initial use case.
- Extend existing n8n nodes or add missing functionality to support high-value enterprise use cases.
- Translate ambiguous business problems into concrete automation designs focused on customer value.
- Identify when bespoke customer requirements should become reusable node improvements, product features, or platform capabilities.
- Document technical gaps, customer context, implementation learnings, and prioritization signals for Product and Engineering.
- Contribute reusable learnings, workflows, custom nodes, and integration patterns to an internal playbook library.
- Turn customer learnings into product features and reusable playbooks that make subsequent engagements faster and more productized.
- Deliver time-boxed customer engagements with clear outcomes rather than open-ended professional-services work.
- Build solutions that customers can operate themselves.
- Know when to build, simplify, or push back to keep engagements focused and scalable.
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