Female Receptionist 

Job Description

REQUIREMENTS

• Fluent in English (additional languages are an advantage).
• Previous experience as a receptionist or customer service representative in an aesthetic, dermatology, dental, or medical clinic.
• Excellent communication and customer service skills.
• Professional appearance with a friendly and welcoming personality.
• Experience in appointment scheduling, patient registration, follow-ups, and handling inquiries via phone, WhatsApp, and social media.
• Ability to explain clinic services, treatment packages, and promotions, and convert inquiries into confirmed appointments.
• Good computer skills and experience with clinic management or appointment booking systems.
• Ability to multitask and work efficiently in a fast-paced environment.
• Currently based in the UAE and available to join within a reasonable notice period.

RESPONSIBILITES

• Welcome patients and provide an exceptional front-desk experience.
• Answer phone calls, WhatsApp messages, and online inquiries promptly and professionally.
• Schedule, confirm, and follow up on patient appointments.
• Register patients and maintain accurate and confidential records.
• Coordinate with doctors, nurses, and other clinic departments.
• Provide accurate information about treatments, services, pricing, and current promotions.
• Support patient retention through follow-ups and help achieve clinic booking targets.
• Handle payments, invoices, and daily front-desk administrative duties as required.

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