Enterprise Account Manager

Job Description

REQUIREMENTS

• 3+ years of experience in strategic account management, solutions consulting, or client success
• Experience in healthcare technology or enterprise SaaS
• Strong analytical problem-solving skills with the ability to execute complex product solutions
• Proven ability to manage stakeholders and influence executives at all levels
• Experience working in fast-paced, high-growth environments

Preferred

• Experience with HL7, APIs, or Agile delivery frameworks
• Proficiency with data analytics tools or basic SQL
• Previous experience delivering product-based solutions within the healthcare ecosystem

RESPONSIBILITIES

• Own strategic relationships with top urgent care and health system partners
• Lead account health and growth strategies, including upsell, cross-sell, and renewal initiatives
• Design and deliver tailored product roadmaps aligned to customer business goals
• Serve as the primary product and technical consultant for partners to support data and insight needs
• Collaborate cross-functionally with product, engineering, and marketing to ensure impactful product adoption
• Drive revenue expansion through value-based consultative selling and contract negotiation

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