Employee Relations Executive

August 26, 2026
Application ends: November 23, 2026

Job Description

REQUIREMENTS

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • MBA / PGDM in Human Resources or a relevant specialization preferred.
  • Minimum 2–4 years of relevant UAE HR experience, preferably in Employee Relations, retail, hospitality, or a multi-branch environment.
  • Experience dealing with frontline employees and employee grievances will be highly preferred.
  • Valid UAE Driving License is mandatory.
  • Must be willing and comfortable to travel regularly between salon branches.
  • Hindi and English communication skills are mandatory.
  • Strong interpersonal and communication skills.
  • Excellent listening and conflict-resolution abilities.
  • Approachable, empathetic, and mature in handling sensitive employee matters.
  • Strong follow-up and problem-solving skills.
  • Good knowledge of UAE HR practices and employment regulations.
  • Comfortable working independently in a field-based environment.

RESPONSIBILITES


  1. Employee Relations & Grievance Handling
  • Regularly visit Grand Flora salon branches and maintain direct contact with employees.
  • Conduct regular employee check-ins and one-to-one discussions.
  • Listen to employee concerns, grievances, and workplace issues and ensure timely follow-up.
  • Act as a bridge between employees, salon management, and the HR team.
  • Handle employee concerns professionally, confidentially, and objectively.
  • Identify potential employee relations issues and escalate them to the HR Manager when required.
  • Support HR in disciplinary matters, investigations, warnings, and other employee relations cases.
  1. Employee Welfare & Wellbeing
  • Conduct regular employee welfare and wellbeing checks at salon locations.
  • Check on employees’ general workplace wellbeing, morale, and satisfaction.
  • Identify employees who may require additional HR support.
  • Coordinate with management regarding employee welfare concerns.
  • Support employee health and wellbeing initiatives.
  1. Employee Engagement
  • Plan and coordinate employee engagement activities across salon branches.
  • Conduct employee feedback sessions and gather suggestions for workplace improvement.
  • Promote a positive, respectful, and supportive workplace culture.
  • Identify ways to improve employee motivation, retention, and satisfaction.
  • Support HR initiatives, celebrations, recognition programs, and employee activities.
  1. Field HR Operations
  • Follow a structured schedule for visiting different salon branches.
  • Maintain regular communication with Branch/Salon Managers.
  • Monitor employee attendance, general discipline, and workplace concerns during branch visits.
  • Support HR with onboarding, employee documentation, and other HR activities when required.
  • Prepare regular branch visit reports, employee feedback reports, grievance reports, and action trackers.
  • Ensure all employee matters are properly documented and followed through to closure.

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