Email Marketing Coordinator

Job Description

REQUIREMENTS

• Hands-on experience with Iterable is required. You must be able to navigate campaign builds, audience lists, segmentation, and drag-and-drop templates from day one.
• Experience managing high-volume email production: multiple properties, multiple sends per week, across a mix of automated and manual workflows
• Demonstrated QA discipline: ability to follow a multi-step checklist under time pressure without skipping steps
• Ability to read campaign analytics and identify patterns: open rates, click-through rates, engagement data
• Strong process discipline: documented workflows must be followed exactly; the ability to execute consistently without reinventing the approach is essential
• Clear communication: proactive about flagging blockers, escalating issues, and reporting progress, even when work is incomplete
• Ability to research answers independently using available tools before escalating. Comfort using AI tools and platform-native resources to get unstuck is expected.
• Proficiency in Claude, Google Suite, and Asana

RESPONSIBILITES

Send Execution (primary focus)

• Own 6-8 newsletter sends per day across four brands, building each according to documented workflows and the established send calendar
• Execute a mix of RSS-automated and fully manual builds, each requiring property-specific preparation work completed before every send
• Apply editorial judgment to manual properties, drawing on content performance data to inform curation decisions
• Communicate proactively and professionally with editorial, creative, and engineering stakeholders providing timely status updates, flagging blockers early, and escalating issues with clear context
• Administer Pre-Send QA, a checklist that covers copy and content, links and assets, suppression and compliance, audience and list integrity, technical rendering, and scheduling
• Maintain a clear, up-to-date picture of your full send schedule and build windows, and communicate proactively when that schedule is affected.

KPI & Benchmark Reporting

• Maintain weekly audience snapshots and list health metrics across all properties
• Contribute to bi-weekly KPI reporting, highlighting editorial newsletter metrics and trends
• Communicate proactively on task status, including when work is in progress or behind

Platform Coordination

• Navigate Iterable across its full feature set: campaign builds, audience management, analytics, and template tools
• Identify and document platform issues clearly, distinguishing between platform-side problems and execution errors, and escalate to the right team with full context

Are you interested in this position?

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