Director, Communications

Job Description

REQUIREMENTS

• Bachelor’s degree in communications, marketing, or a related field required.
• 5-7+ years of previous communications experience in a fast-paced environment.
• Excellent oral and written communication skills.
• Strong organizational skills: detail-focused, able to handle multiple tasks/projects at a time.
• Strategic thinker with creative approach to story ideas and media outreach.
• Ability to prioritize and meet deadlines.
• Demonstrated success collaborating with teams.
• Experience in the hospitality, live entertainment, or sports industry preferred.
• Excellent knowledge of Microsoft Office applications (Word, PowerPoint, and Excel).
• Familiarity with Canva, Staffbase, and other graphics software.
• Establish and maintain effective interpersonal working relationships.
• Listen effectively, assess the situation, determine relevant issues, & suggest solutions.
• Ability to work nights, events, and weekends as required.
• Ability to travel as required.

RESPONSIBILITES

• Create and implement external communications strategies that are supportive of and advance our client’s brand identity and business objectives in priority verticals in business and consumer press.
• Proactively develop opportunities and collaborations to place stories and promote key spokespeople.
• Develop and maintain active contact with press and influencers that benefit our client’s business verticals, including serving as primary contact for our client’s Hospitality and related properties.
• Work with venue teams and internal business leaders to develop news-worthy content that drives story-telling efforts and supports our client’s overall PR strategy.
• Collaborate with Marketing team on content creation and story ideas for promotion on our client’s corporate channels.
• Partner cross-functionally with groups, including social media and content teams, to drive announcement content of new business, sustainability efforts, and bespoke content that drives engagement and shines a light on our partners.
• Bring strong media relationships across key areas including hospitality (both consumer and trade), lifestyle, sports, and entertainment, including both national and local.
• Create and maintain an Editorial Calendar to assist with the promotion of strategic communications initiatives to include important milestones, events, and seasons.
• Identify and create media opportunities for leadership to tell our client’s story in priority verticals in target media. Develop messaging, prepare briefing materials, and brief spokespersons in preparation for media interviews.
• Support crisis communications plan development and deployment with the goal of protecting our client’s overall, its brands, and assets, and reinforcing its reputation as a responsible entity.
• Support the continued evolution of the company’s crisis response capability, including ongoing review and development of crisis communication processes and procedures.
• Be an enthusiastic champion for our client.
• Build relationships with business and PR leaders in each vertical business.
• Develop and monitor PR KPIs and report monthly.
• Additional job duties as assigned.

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