Deposit Specialist

Job Description

REQUIREMENTS

• 1+ year(s) of banking or financial services experience.
• Proficiency in Excel and basic computer technologies.

RESPONSIBILITIES

• Deliver outstanding customer service through accurate transaction processing, thoughtful account maintenance support, and timely resolution of discrepancies or disputes
• Monitor online deposit accounts by reviewing documentation and account activity for potential fraud while ensuring compliance with banking policies, procedures, and regulatory requirements.
• Conduct deposit reviews and audits, analyze data and produce clear, actionable reports.
• Perform third-party vendor due diligence to ensure partners meet our standards for security, compliance, and reliability.
• Act as a bridge between teams, collaborating with the Contact Center and internal departments to resolve issues and streamline communication.
• Keep policies current through ongoing updates to account disclosures and bank procedures to align with evolving laws and regulations.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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