Customer Success Manager

Job Description

JOB DETAILS

REQUIREMENTS

• Must have experience in customer success or account management roles.
• Ability to manage onboarding and drive product attachment.
• Experience in upselling and cross-selling within existing accounts.
• Strong relationship-management and communication skills.
• Ability to advocate for customers internally and convey value of product.

RESPONSIBILITIES

• Partner with the sales team to ensure smooth transition and onboarding experience.
• Proactively build relationships with customers to create mutual trust.
• Carry-out the full-sales cycle for growth opportunities in existing customer accounts.
• Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively.
• Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates.
• Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal).

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#CrossChannelJobs #JobSearch
#CareerOpportunities #HiringNow
#Employment #JobOpenings
#JobSeekers
#FacebookLinkedIn