Customer Success Manager

Job Description

REQUIREMENTS

5–7 years total experience

3+ years in Account Management or Customer Success

Experience managing performance-based accounts (e-commerce, SaaS, marketplace)

Exposure to SaaS/product environments and cross-functional collaboration

Strong analytical skills and data literacy

High ownership, accountability, and ability to operate with minimal supervision

RESPONSIBILITIES

Own performance & influencer marketing accounts (ROAS-driven)

Lead optimization, retention, growth planning, and upselling

Build strong, strategic client relationships

Collaborate closely with Product to translate client requirements into actionable inputs

Coordinate cross-functionally (BI, Ops, Finance, Influencer, Product)

Identify workflow gaps and proactively improve processes

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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