Customer Service Representative

Job Description

REQUIREMENTS

• Clear, professional communication — on the phone and in writing
• Comfort staying organized and focused during a steady stream of contacts
• A problem-solving approach and patience with customers who need help
• Your own computer and reliable internet connection (equipment is not provided)

RESPONSIBILITIES

• Be the first point of contact for customers reaching out by phone, email, and chat — answering questions, troubleshooting issues, and keeping records accurate.
• Handle a steady flow of contacts daily — busy enough that the time moves, with room to breathe between.
• After about 45 days and completing your first skill advancement, take on additional responsibilities like appointment scheduling and order taking.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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