Customer Service Representative

Job Description

REQUIREMENTS

• High School Diploma
• 1+ years of customer service experience with a proven ability to deliver high-quality service, effectively resolve customer inquiries, and create positive interactions through strong communication, active listening, and problem-solving skills
• Flexible/Adaptable – ability to work effectively in a variety of situations and respond to change in a positive manner

RESPONSIBILITIES

• Answer an average of 45-55 inbound calls per day, ranging from simple requests to market sensitive complex inquiries from Clients and Financial Professionals
• Deliver exceptional customer service while adhering to Attendance guidelines, Quality, Productivity, Availability, ACW, and Adherence goals established by the department.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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