Customer Service Representative

Job Description

REQUIREMENTS

1. High school diploma or equivalent.

2. One (1) year experience in a healthcare setting.

3. One (1) year previous customer service experience.

RESPONSIBILITIES

1. Accurately posts data (payments, adjustments) as needed.

2. Communicates problems hindering work flow to management.

3. Resolves patient billing and third party payer concerns.

4. Interviews & Counsels patients for payment arrangements and/or charity assistance.

5. Answers patient questions quickly, accurately, and courteously.

6. Accurately identifies and screens Medicare charity within established guidelines.

7. Rebills accounts as necessary.

8. Works with patients to resolve account balances.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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