Customer Service Representative

Job Description

REQUIREMENTS

• Work authorization in the United States and based in a company approved location.
• The selected candidate must successfully complete a background check, conducted in accordance with local law/regulations, before beginning work.
• Employment verification through E-Verify.
• Candidates must have their own computer/laptop with minimum specs of 8gb RAM, i5, 2.50 GHz, Windows 10 or higher, dual monitors, headset, high-speed internet, and a webcam

RESPONSIBILITIES

• Handle high inbound call volume while navigating multiple systems at a time
• Professionally communicate through phone and email to assist and educate customers throughout the claim process, and de-escalate as needed
• Use problem solving and critical thinking to assist customers efficiently and effectively
• Maintain adaptability, flexibility, and an eagerness to learn
• Contribute to a collaborative, high volume, fast-paced environment
• Meet and exceed expectations through being detail-oriented, organized, reliable, and self-motivated

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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