Customer Service Representative

Job Description

REQUIREMENTS

• Excellent verbal, written and interpersonal skills.
• High level of organization and attention to detail.
• Ability to work independently and as part of a team.
• Flexibility to work in a fast-paced, dynamic environment.
• Strong math skills.
• Proactive, positive attitude and a passion for service.

RESPONSIBILITIES

 Answer incoming service calls & assist caller with:

· Payments

· Changes

· Cancellations

· Identify customer issues and provide effective solutions, ensuring customer satisfaction.

· Handle customer service complaints with patience, professionalism, and escalating issues when needed.

· Responsible for replying service/info/Concierge inbox emails

· Confirm online bookings

· Cross train on QC and Final payment reports

· Open group Inventory

· Other duties as assigned by management

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#CrossChannelJobs #JobSearch
#CareerOpportunities #HiringNow
#Employment #JobOpenings
#JobSeekers
#FacebookLinkedIn