Customer Service Representative

Job Description

REQUIREMENTS

• 1–2 years of customer service or administrative experience
• Strong written and verbal communication skills
• Excellent multitasking, organization, and attention to detail
• Comfortable working in an email‑focused environment
• Interest or experience in clinical research or healthcare strongly preferred
• Ideally located in PA, NC, TX, NY, FL, MA, WV, GA, WI, or IL

RESPONSIBILITIES

• Deliver high‑quality customer service via email and phone
• Manage a high volume of email correspondence with professionalism
• Perform detailed administrative work and accurate data entry
• Maintain logs and documentation related to client and study activity
• Problem‑solve and think critically to resolve issues efficiently
• Communicate and collaborate with Managers and team members
• Follow company policies while adapting to changing priorities

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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