Customer Service Executive

Job Description

REQUIREMENTS

• Fluent in Arabic, Urdu, Hindi, and English (spoken and written).
• Previous experience in Customer Service, Banking Operations, or Trade Finance is preferred.
• Knowledge of trade finance documentation, including Letters of Credit (LCs), is an advantage.
• Strong communication, interpersonal, and problem-solving skills.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Professional attitude with strong attention to detail.

RESPONSIBILITIES

• Respond to customer inquiries professionally and efficiently through various communication channels.
• Provide excellent customer support and ensure a positive client experience.
• Assist clients with trade finance and banking-related processes.
• Prepare, review, and manage trade finance documentation, including Letters of Credit (LCs) and related records.
• Coordinate with internal departments to ensure smooth processing of customer requests and transactions.
• Follow up on customer concerns and resolve issues in a timely manner.
• Maintain accurate customer records and documentation.
• Ensure compliance with company policies, banking regulations, and operational procedures.
• Support day-to-day administrative and operational activities as required.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#CrossChannelJobs #JobSearch
#CareerOpportunities #HiringNow
#Employment #JobOpenings
#JobSeekers
#FacebookLinkedIn