Customer Service Dispatcher

Job Description

REQUIREMENTS

• Someone reliable who shows up and gets it done
• Good communication skills—straightforward and professional
• Organized and able to juggle multiple jobs at once
• Comfortable working on your own from home
• Dispatching, admin, or customer service experience is a plus
• HVAC or electrical background is a bonus, but not required
• Experience with Housecall Pro (or similar) helps, but we can train the right person

RESPONSIBILITIES

• Answering calls, texts, and emails from customers, tenants, and property managers
• Scheduling jobs and dispatching techs using Housecall Pro
• Keeping communication clear between the field and the customer
• Setting up jobs, updating notes, and keeping the schedule organized
• Putting together estimates and sending invoices
• Following up on approvals, completed work, and payments
• Making sure nothing falls through the cracks

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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