Customer Service / Dispatch Coordinator

Job Description

REQUIREMENTS

• Strong phone and communication skills
• Good organizational and multitasking ability
• Comfortable working independently from home
• Reliable internet connection and quiet work environment
• Basic computer skills (email, spreadsheets, scheduling systems)
• Ability to stay organized in a fast-paced environment
• Transportation, logistics, dispatch, or customer service experience preferred

RESPONSIBILITIES

• Answer incoming phone calls and respond to customer inquiries professionally
• Send pricing quotes to customers quickly and accurately
• Schedule deliveries and coordinate appointments
• Communicate with drivers and customers regarding delivery details and timing
• Maintain organized records of calls, quotes, and scheduled jobs
• Follow up on pending quotes and customer requests
• Assist with general administrative and customer support tasks

Are you interested in this position?

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