Customer Service

Job Description

REQUIREMENTS

Prior experience in a manufacturing or production environment preferred

Strong working knowledge of ERP systems and order‑entry processes

Excellent customer service, communication, and follow‑up skills

High attention to detail and ability to manage multiple deadlines

Problem‑solver with the ability to work collaboratively across departments

RESPONSIBILITIES

Act as the primary customer contact for order inquiries, updates, and issue resolution

Enter, review, and manage customer orders within our ERP system with accuracy

Coordinate closely with manufacturing, scheduling, and shipping to plan production and meet delivery requirements

Monitor job progress and proactively communicate lead times, changes, or delays

Support customers with product information, order status updates, and documentation

Assist with various operational and administrative duties to ensure efficient workflow across departments

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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