Customer Outreach Representative

Job Description

REQUIREMENTS

• Excellent Phone Etiquette: You are warm, clear, professional, and natural at holding a friendly conversation.
• Reliable & Self-Managed: Since this role is fully remote, you must be disciplined, punctual, and able to work independently.
• Organized Tracker: Detail-oriented enough to meticulously track who you’ve spoken with and their responses.
• Setup: A quiet workspace, a reliable high-speed internet connection, and a computer.

RESPONSIBILTIES

• Warm Client Outreach: Call past clients from a curated, warm list provided by us.
• Review Generation: Thank clients for their previous business and invite them to share their experience on Google and the Better Business Bureau (BBB).
• Deliver Incentives: Offer and coordinate a $50 gift card as a thank-you for their time.
• Data Tracking: Accurately log call outcomes, notes, and client responses in our system.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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