Customer Experience Manager

Customer Experience Manager
Dubai
July 15, 2026
Application ends: October 13, 2026

Job Description

REQUIREMENTS

  • 3 years of benefit account management experience
  • Experience supporting a complex book of business
  • Knowledge in benefits and renewal workflow management
  • Life & Health Producer’s License
  • Working knowledge of MS Excel, Word, and PowerPoint

Preferred

  • Experience working with leading HR/Benefits technology platforms
  • Experience in both large- and small-group benefits consulting

RESPONSIBILITIES

  • Lead and manage the service relationship and strategy for assigned customers
  • Support execution of the annual customer account plan
  • Work collaboratively with the consulting delivery team on key deliverables
  • Lead customer open enrollment presentations
  • Stay updated on industry trends, best practices, and regulatory changes
  • Collaborate with cross-functional teams including sales, data operations, and product
  • Maintain strong relationships with customers, strategic partners, and internal collaborators

Are you interested in this position?


Apply by clicking on the “Apply Now” button below!

#CrossChannelJobs #JobSearch
#CareerOpportunities #HiringNow
#Employment #JobOpenings
#JobSeekers