Customer Care Associate 

Job Description

REQUIREMENTS

• Minimum 3 years relevant experiences in customer service/ luxury retail field
• Proficient with MS Office
• Fluent Arabic and English. Any other language will be a bonus.
• Able to work independently with minimal supervision
• Proactive, patient and committed
• Great communication and interpersonal skills
• Immediately available is highly preferred

RESPONSIBILITES

• Manage customer calls and request relevant information
• Handle customers’ emails and live chat enquiries regarding pre-sales and after sales service enquiries
• Liaise with Logistics, After Sales Service and global boutiques on daily basis
• Follow up the offline store enquiries and complaints
• Other ad-hoc projects assigned by the manager

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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