Credit Balance Specialist

Job Description

REQUIREMENTS

• EDUCATION – H.S. Diploma/GED Equivalent
• EXPERIENCE – Less than 1 Year of Experience

RESPONSIBILITES

• Accountable for all patient credit balances.
• Consistently works to ensure all credit balances are handled in a timely manner.
• Can figure out why an account has a credit balance with little or no supervision.
• Examines the patient account for posting errors before considering refund/adjudication.
• Searches for other related accounts before refunding private pay credit balances.
• Knows the Managed Care contracts and contractual adjustments.
• Ensures timely processing of credit balance paperwork and posting.
• Monitors and reports up to management any trends that are identified.
• Documents productivity daily for reporting.
• Follows the quality review standards set forth.

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