Collections Representative

Job Description

REQUIREMENTS

• High School Diploma or GED equivalent
• Minimum 2 years of collections, cash applications, credit, accounts payable or related finance experience

Preferred:

• Proficient in Microsoft Office Suite of programs
• Effective and flexible communication skills
• Strong customer service and interpersonal skills
• Critical thinking skills and demonstrated ability to use own judgement and make sound decisions
• Ability to work in fast-paced, professional, and deadline driven environment
• Values a diverse and inclusive work environment
• Bilingual Spanish

RESPONSIBILITES

• Utilize problem solving and critical thinking skills to determine root cause of aging invoices
• Leverage systems functionality and established processes to resolve aging invoices
• Work within established procedures and adheres to quality guidelines
• Escalate complex issues to senior team members and/or leadership
• Contribute ideas for process improvement
• Develop professional relationships with internal and external customers, maintain open lines of communication and build rapport by providing timely and professional service
• Continue to develop skills and build upon knowledge of collections process
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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