Client Solutions Manager

Manager

Dubai

June 10, 2026

Application ends: September 8, 2026

Job Description

REQUIREMENTS

Proven experience in performance-based campaign management in in-house marketing, digital agencies, platforms or media side
Deep understanding of user acquisition & performance marketing with a passion for social media, content platforms and Retail & Ecommerce industries
Proactive attitude and consultative sales skills with excellent project management, organizational, and analytical skills
Self-starter, fast learner with a start-up spirit
Practical and sophisticated hands-on experience in optimization, tracking, attribution, measurement and using major app tracking tools like MMPs such as Adjust, Appsflyer, etc and web tracking tools such as Google Analytics, Omniture, etc
High oral and written fluency in Turkish and English, is required, as the role involves direct client communication across the Turkish market served by the business
Ability to travel domestically and internationally as needed

Preferred :

Experience diagnosing and solving technical problems with product and engineering teams is a big plus
Sales oriented mindset with strong account management skills and experience
Good technical understanding of digital marketing technologies, integrations and infrastructure, ability to effectively translate technical language to non-technical stakeholders
Hands-on experience with App, CPAS, Shopping Ads, and broader e-commerce marketing.
Proven ability to manage revenue-bearing responsibilities, targets, and strategic program development to drive education and product adoption.

RESPONSIBILITIES

Manage and grow post-sale client relationships with Retail & Ecommerce vertical advertisers
Support and work closely with the Client Partners on pre-sale research and pitch with a greater focus on relevant product solutions and advertising strategy
Create and optimize client ad strategies by using a wide range of TikTok for Business product solutions, including organic solutions, branding, brandformance , performance and consideration products
Increase adoption and engagement of TikTok’s auction platform and auction-based tools, providing ongoing technical support and real time analysis
Analyze campaign performance data to offer clients data-driven business insights and, at the same time, use those insights to improve our advertising offerings.
Conduct regular and strategic business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with various internal teams
Keep an accurate record of pending and active campaign plans and maintaining campaign schedules and availability of ad inventory
Act as product champion to drive revenue and adoption in key product and business growth areas, build team level expertise, and actively promote cross-regional/functional exchange and collaboration
Work closely with product and engineering teams to help them troubleshoot client issues during a campaign, provide market feedback, and support TikTok for Business product development
Work closely with creative teams to provide Retail & Ecommerce clients with creative solutions support including creative insights and creative strategies
Work closely with measurement partners and advertisers to develop a solid understanding of how advertisers measure success and help them understand the true value of TikTok
Build trusting relationships and robust communication with external client & agency teams to ensure sustained growth of accounts
Cooperate with the ad policy team to ensure the clients and team are kept up to date on any policy changes and get all support needed
Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business
Drive and facilitate the adoption of Pixels, MMPs, TikTok Shop where applicable
Put together narratives, workshops and business reviews etc. to educate and upskill clients in charting the way forward
Share client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharings
Cooperate with the Ad Operation team to ensure a smooth and successful campaign execution, and ensure ad specifications and rates are accurate.
Cooperate with the Organic team to help clients enhance organic presence to complement paid activities
Gather, analyse and present data alongside insights and actionable next steps as part of post campaign reporting or account audits
Proritise tasks by urgency level and impact in alignment with Client Partners