Client Onboarding Specialist

Specialist

Dubai

September 24, 2026

Application ends: December 23, 2026

Job Description

REQUIREMENTS

Minimum 4 years of experience in KYC/CDD and HNWI account onboarding, preferably within a private banking environment
Prior exposure to Singapore and/or Switzerland regulatory environments strongly preferred
Demonstrated ability to independently research and write source of wealth/source of funds narratives for complex, multi-jurisdictional clients with limited oversight from a manager or other senior colleagues
Strong working knowledge of AML/CDD frameworks (FATF standards etc.); FSRA/DIFC familiarity a strong plus
Comfortable using LLM/AI tools (Claude preferred) as part of daily workflow, with sound judgment on data confidentiality
Excellent English
High discretion, attention to detail, and ownership mentality — able to manage a case from start to finish with minimal oversight
High level of intelligence combined with a willingness and ability to learn fast
Bachelor’s degree required; certifications such as CAMS/ACAMS or equivalent are a strong plus

RESPONSIBILITES

Own the full onboarding lifecycle for new HNWI clients, from initial document collection through to account activation
Conduct and document KYC/CDD in line with FSRA and international private banking standards
Prepare thorough, well-corroborated source of wealth and source of funds write-ups for clients with complex, multi-jurisdictional profiles
Liaise directly with clients (and their advisors/family offices) to collect required documentation with professionalism and discretion
Identify and flag jurisdiction-specific risk factors (PEP status, sanctions exposure, complex ownership structures, etc.)
Prepare complete onboarding files for Relationship Manager and internal Compliance’s review and final sign-off
Maintain accurate, audit-ready records throughout the onboarding process
Use AI/LLM tools (e.g., Claude) to streamline documentation drafting, research, and quality checks — while maintaining strict confidentiality and data handling standards
Stay current on FSRA regulatory updates and evolving international KYC/AML standards (FATF etc.)
Partner with Relationship Managers and Compliance to continuously improve onboarding turnaround time and client experience
Liaise with counterparties at international Private Banks (Switzerland and Singapore) to ensure compliance with KYC requirements to meet the bank’s standards.
Manage a pipeline of concurrent onboarding cases, prioritizing by urgency and complexity
Draft SOW/SOF narratives that withstand internal and regulatory scrutiny
Coordinate with relevant stakeholders as needed to corroborate client wealth documentation
Escalate and flags incomplete documentation promptly
Maintain onboarding trackers and provide status reporting to CEO
Support periodic client file reviews (EDD/periodic KYC refresh) as needed