Client Onboarding Manager

Job Description

REQUIREMENTS

• Proactive, detail-oriented and motivated by delivering exceptional customer experiences.
• 2–3 years of experience in project management, ideally in a client-facing or implementation-focused environment.
• Experience with KYC, Transaction Monitoring (AML), or related compliance solutions is a strong advantage.
• Fluent in English & Mandarin.

RESPONSIBILITES

• Leading enterprise-level onboarding projects and guiding clients through implementation journeys.
• Coordinating internal cross-functional teams, ensuring seamless delivery.
• Driving successful adoption of our client’s products by preparing and educating client internal teams.
• Establishing clear project plans and communication workflows to ensure transparency and alignment throughout onboarding process.

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