Claims Negotiator
Job Description
REQUIREMENTS
- Minimum 3 years of shipping and maritime operations experience
- Proven experience in shipping claims management and dispute resolution
- Strong understanding of tanker desk operations and maritime workflows
- Knowledge of maritime law and insurance settlement procedures
- Ability to coordinate with international shipping stakeholders and service providers
- Candidates currently based in Dubai are preferred
- Bachelor’s Degree or Diploma in Maritime Studies, Logistics, Shipping Management, Business Administration, or related field
RESPONSIBILITIES
- Handle and negotiate shipping claims related to tanker operations
- Coordinate with shipowners, cargo owners, insurers, and freight forwarders
- Manage disputes involving demurrage, detention, heating, speed-up, and related dues
- Review shipping contracts, charter documents, and operational records for claim validation
- Ensure accurate claim processing and timely settlement activities
- Maintain organized records of claim communication and documentation
- Support operational and commercial teams with claims-related analysis and coordination
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