Circulation Specialist

Job Description

REQUIREMENTS

• Must have a high school diploma
• Three years of related experience
• Must be capable of using a computer and various software applications for data entry and retrieving information.
• Must be able to move about building and within/between workstations, as well as able to lift up to 20 pounds.
• Excellent organizational, problem-solving and record keeping skills
• Strong written and oral communication skills
• Excellent customer service skills
• Innovative, self-starter, work independently, deadline driven
• Ability to manage multiple projects effectively within a fast-paced, team environment
• Eligible for remote work with professional home workspace available
• Must reside local to ATA headquarters in Roseville, MN and be available for occasional work in office

RESPONSIBILITIES

• Serves as liaison with audience development contractor.
• Provides data entry for Controlled Subscriptions, new acquisition and renewals.
• Work with IT on Mass Controlled Subscription process. Ensure all controlled subscriptions are processed for Webinar & Events.
• Manages and prepares magazine print requirements and coordinate mailing of each issue with printing company and OnTrac, including completing print order and label mailing files. Coordinates with both internal resources (including design, accounting, editorial, marketing and sales) and external contractors to get information needed to complete tasks.
• Assists customers with subscription questions, orders, samples and process claims for missing and damaged issues
• Provides bonus circulation processes for all tradeshows
• Compile subscription & mailing data and complete the statement of ownership report to ensure compliance with USPS.
• Maintains filing systems to ensure proper record management
• Provides circulation support via phone & email.
• Coordinates HLM subscription renewal process with outside contractor and accounting department.
• Manage ATA magazine office inventory & Royle Printing magazine inventory.
• Manage ATA envelope inventory @ OnTrac. Replenish as needed.
• Manage Royle Printing Tipon inventory. Request & approve new Tipons with Design Team. Send new Tipon Print orders to Royle Printing.
• Calculate Subscription price rate increases, per Director of Content & Member Programs. Provide new pricing to IT. Confirm database & website pricing are updated correctly.
• Other duties as assigned

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