Care Coordination & Specialty Scheduling

Job Description

REQUIREMENTS

-PA, NP, RN, or experienced care coordinator with strong clinical understanding
-Background in care coordination, referral management, or patient navigation
-Experience working with specialty referrals (cardiology, GI, orthopedics, etc.)
-Comfortable communicating with both patients and medical offices
-Organized, detail-oriented, and proactive
-Experience working with EHR systems and referral workflows
-Able to work independently in a remote environment

RESPONSIBILITIES

-Review incoming PCP referrals to specialty care
-Contact patients to discuss referral needs and preferences
-Help identify high-quality specialists and care options
-Coordinate and schedule specialty appointments on the patient’s behalf
-Communicate with specialty offices to ensure smooth scheduling
-Provide patients with clear next steps and appointment details
-Escalate urgent clinical situations appropriately
-Document interactions and coordination steps clearly

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