Business Analyst II

Job Description

REQUIREMENTS

• Technical Expertise
• 3–5 years of experience in IT business analysis, IT modernization, or process improvement, including training responsibilities.
• Proficiency with Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
• Familiarity with Agile SDLC methodologies (Scrum, Kanban, SAFe) and design thinking principles.
• Knowledge of software/system configuration, change management, and release management.
• Experience with business process analysis and/or GIS applications.
• Experience eliciting AI/ML-related requirements and translating AI capabilities into user stories.
• Understanding of LLM capabilities, limitations, and appropriate use cases.
• Experience walking into unfamiliar application environments and asking the right questions about data connectivity, pain points, workflow bottlenecks, and API availability.
• Familiarity with permitting, regulatory, or environmental review workflows.
• Experience working with multi-agent AI systems. Federal civilian agency experience required.
• Proficiency with project management and visualization tools such as JIRA, Confluence, Visio, Tableau, Power BI, and ArcGIS.
• Experience supporting IT modernization efforts, including cloud migration and digital services integration.

Education

• Bachelor’s degree in management information systems, computer science, business, related discipline, or equivalent experience. 

RESPONSIBILITIES

• Requirements Analysis & Elicitation
• Gather, document, and analyze functional and non-functional IT system requirements.
• Serve as a liaison between client stakeholders and software development teams.
• Apply design thinking and Agile methodologies to refine requirements.
• Testing & Quality Assurance
• Develop, maintain, and execute test plans, scripts, and use cases for UAT, regression, and integration testing.
• Support defect tracking and resolution.
• Documentation & Training
• Create and maintain user manuals, technical documentation, and training materials.
• Conduct group or one-on-one training sessions for end-users.
• Security & Compliance
• Ensure deliverables meet federal regulations, including Section 508, FISMA, and FEDRAMP.
• Identify and help mitigate security risks in collaboration with technical teams.
• Stakeholder Communication
• Provide regular status updates and escalate risks or issues promptly.
• Participate in Agile ceremonies (planning, backlog refinement, standups, demos, retrospectives).

Are you interested in this position?

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