Business Analyst

Dubai

May 20, 2026

Application ends: August 18, 2026

Job Description

REQUIREMENTS

Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or a related field. An advanced degree is a plus.
3+ years of experience as a Business Analyst, preferably in the cryptocurrency, fintech, or financial services industry.
Strong understanding of cryptocurrency markets and trading, including knowledge of crypto exchange operations, product functionalities, and regulatory requirements.
Analytical skills: Proficient in data analysis, with experience using at least one of the following SQL, Excel, and data visualization tools is a plus (e.g., Tableau, Power BI).
Experience with Agile methodologies and familiarity with project management tools such as JIRA, Confluence, or Trello.
Familiarity with compliance and risk management related to crypto exchanges, including AML, KYC, and CFT standards.
Excellent communication skills to effectively bridge technical and non-technical teams, with the ability to translate business requirements into technical specifications.
Detail-oriented and proactive, with strong problem-solving skills and the ability to adapt to a fast-paced, evolving environment.

RESPONSIBILITIES

Gather, analyze, and document detailed business requirements for new products, functionalities for the exchange and the blockchain
Work closely with product managers to define product objectives and translate them into actionable insights and product requirements.
Conduct competitive analysis, identify market trends, user demands, and potential product differentiators.
Develop and prioritize product roadmaps, features, and user stories, ensuring alignment with business strategy and user needs.
Analyze user behavior data and trading patterns to identify areas for product improvement and to anticipate future user needs.
Utilize data visualization tools and techniques to present insights to product managers, development teams, and other stakeholders.
Conduct financial analysis on trading volumes, revenue generated from fees, and user activity to drive data-backed decision-making.
Work with business development, legal, compliance, risk, and operations teams to ensure all aspects of product functionality are compliant with regulatory standards and optimized for performance.
Facilitate communication and bridge gaps between technical and non-technical teams, ensuring product requirements are clearly understood and executed.
Act as a liaison between the product team and external stakeholders, such as regulatory bodies, market analysts, and financial partners.
Collaborate with UX/UI designers to develop a user-centered product interface, gathering user feedback and identifying areas for improvement.
Perform user acceptance testing (UAT) to validate that new features meet functional requirements and offer a seamless user experience.
Work with compliance teams to ensure that the exchange platform meets AML, KYC, and other regulatory requirements, implementing adjustments as needed.
Maintain up-to-date knowledge of regulatory changes in the crypto space, evaluating their impact on the exchange and proposing necessary product adjustments.
Define and track key performance indicators (KPIs) for the crypto exchange product, including user growth, transaction volumes, customer retention, and revenue.
Develop regular reports on product performance, user feedback, and competitive analysis, presenting insights to senior leadership and suggesting actionable improvements.
Use analytics to identify bottlenecks in the product flow, proposing solutions to improve efficiency, reduce friction, and enhance user satisfaction.