Business Analyst

Job Description

REQUIREMENTS

Bachelor s degree in Business Administration, Information Systems, Engineering, or a related field.

3 -7 years of experience in business process analysis, process reengineering, or service transformation.

Strong experience in business process modeling methodologoes and techniques.

Experience supporting digital transformation initiatives.

Skills & Competencies

Strong analytical and problem-solving skills.

Ability to design and assess services from a business and operational perspective.

Excellent stakeholder engagement and facilitation skills and ability to work in cross-functional teams.

Strong written and verbal communication skills (Arabic is prefered).

RESPONSIBILITIES

Review services and processes proposed for onboarding, transformation, or improvement.

Analyze business rules, service scope, eligibility criteria, and end-to-end workflows.

Develop AS-IS and TO-BE process maps to identify gaps, inefficiencies, and risks.

Reengineer and optimize processes to improve efficiency, turnaround time, and service quality.

Ensure services are business-ready, operationally feasible, and suitable for implementation or digitization.

Elicit, document, and validate business requirements with stakeholders.

Facilitate workshops and working sessions to validate service design and process flows.

Act as a bridge between business stakeholders and technical or delivery teams.

Produce clear documentation including process maps, SOPs, service blueprints, and BRDs.

Support governance, review, and readiness assessments.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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