Billing & Administrative Specialist

Job Description

REQUIREMENTS

• Experience with SimplePractice (strongly preferred)
• Behavioral health billing experience
• Familiarity with commercial insurance claims and EAP billing
• Knowledge of CPT codes and mental health billing practices
• Excellent organizational and communication skills
• Ability to work independently
• High attention to detail
• Professional and compassionate communication style

RESPONSIBILITIES

• Submit and monitor insurance claims through SimplePractice
• Resolve claim denials and payment issues
• Verify insurance benefits when needed
• Track outstanding claims and follow up with payers
• Reconcile payments and identify billing discrepancies
• Maintain accurate client billing records
• Assist with client balances and payment questions
• Support clinicians with documentation and billing-related issues
• Help optimize SimplePractice workflows and administrative processes
• Maintain confidentiality and HIPAA compliance

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