Assistant Operations Manager

Job Description

REQUIREMENTS

• Strong organization skills
• Problem-solving skills
• Decision-making skills
• Communication skills

RESPONSIBILITES

• Manage and oversee the company’s day-to-day operations and understand the complete workflow across all departments.
• Ensure smooth coordination between production, sales, inventory, logistics, marketing, atelier, suppliers, and other teams.
• Identify operational issues and delays, such as production delays, missed deadlines, supplier issues, or workflow gaps, and take proactive steps to resolve them.
• Find practical solutions to operational problems and discuss major decisions or solutions directly with the Owner before implementation.
• Monitor ongoing tasks, orders, collections, production, and deadlines to ensure everything is completed on time.
• Directly report to the Owner and provide regular updates on operational matters, challenges, progress, and pending decisions.
• Provide daily executive, administrative, and operational support to the Owner while maintaining confidentiality and professionalism.
• Coordinate and follow up on tasks assigned by the Owner, ensuring they are completed accurately and within deadlines.
• Manage office administration, including files, documents, calendars, meetings, reports, presentations, and daily correspondence.
• Coordinate with customers, suppliers, sales, logistics, delivery services, and internal teams to ensure smooth operations.
• Manage employee visa, insurance, attendance records, and other HR-related documentation.
• Prepare and maintain official company documents, including offer letters, job descriptions, NDAs, contracts, and agreements.
• Coordinate the company’s social media activities with Ms. Bita, including reviewing and following up on related contracts.
• Support the Owner in planning and coordinating seasonal collections, including design feedback, samples, production, marketing, and milestone tracking.
• Coordinate photoshoots, including ghost mannequin shoots, product images, and overall brand presentation.
• Oversee order completion, deliveries, collections, company errands, and driver schedules.
• Coordinate quality checks with the inventory and QC teams and ensure all products are properly packed and meet ONORI standards.
• Conduct regular checks of the atelier and office to ensure cleanliness, organization, presentation, and smooth operations.
• Coordinate events, venue arrangements, business travel, and other company requirements as needed.
• Ensure operational and administrative supplies are maintained and available when required.
• Take initiative in identifying areas for improvement and implementing solutions to improve efficiency, reduce delays, and maintain smooth company operations.
• Carry out any additional responsibilities assigned by the Owner or management to support the successful operation and growth of the company.
• Any other task that will be provided and requested by management for the company and operation to be successful, subject to direct counsel and approval of the management.

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