Assessment Coordinator

Job Description

REQUIREMENTS

• High School diploma, GED, or equivalent required.
• 2-4 years of relevant experience required.
• Minimum 3 – 5 years of experience in healthcare, human services, care coordination, customer service, case management, or related field
• Residency in the state of Massachusetts
• Proficiency in Microsoft Office applications
• Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
• Strong ability to multitask and manage competing priorities effectively
• Strong verbal and written communication skills
• Excellent organizational and follow-up skills
• Strong attention to detail and documentation accuracy
• Valid driver’s license and or reliable transportation for minimal field travel

Preferred

• Associate or Bachelor’s degree business, social work, healthcare or relevant field
• Experience supporting LTSS, Medicaid waiver programs, managed care, or healthcare assessments
• Knowledge of MassHealth programs and eligibility requirements
• Experience coordinating documentation between members, providers, and healthcare organizations
• Fluency in both Spanish and English, including the ability to speak, read, and translate effectively.

RESPONSIBILITIES

• Review and validate data and reports.
• Work assigned reports on a regular basis to identify necessary fixes or work-arounds.
• Make recommendations to improve processes.
• Ensure assignments are current and include proper documentation.
• Use various tracking tools to record assignments, processes and defects.
• Review, research and audit system results.

Are you interested in this position?

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