Arabic Customer Service Representative

Job Description

REQUIREMENTS

• Fluent in Arabic and English (spoken and written).
• Previous experience in customer service or retail sales.
• Strong communication and interpersonal skills.
• Basic computer knowledge (Microsoft Office).
• Experience using POS or ERP systems is an advantage.
• Ability to multitask and work under pressure.
• Positive attitude, professional appearance, and excellent problem-solving skills.
• Passion for sports is a plus, especially padel or tennis.

RESPONSIBILITIES

• Welcome and assist customers professionally.
• Respond to customer inquiries via phone, WhatsApp, email, and social media.
• Provide accurate information about padel, tennis, pickleball, and sports products.
• Process customer orders and coordinate with the sales and warehouse teams.
• Follow up on deliveries, exchanges, and warranty requests.
• Resolve customer complaints efficiently while maintaining a positive customer experience.
• Support daily store operations and maintain product displays.
• Build long-term relationships with customers and encourage repeat business.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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