Appointment Setter

Job Description

REQUIREMENTS

• Proven experience in outbound calling, telemarketing, or call center roles is preferred but not required; training will be provided
• Strong communication skills in English; bilingual abilities are a plus for engaging diverse audiences
• Multilingual capabilities are highly desirable to connect with a broader range of clients
• Excellent phone etiquette with the ability to build rapport quickly and professionally
• Proficiency in Microsoft Office applications such as Word and Excel; familiarity with CRM or scheduling tools is advantageous
• Strong data entry skills with attention to detail for accurate record keeping
• Ability to handle multiple tasks efficiently while maintaining a positive attitude
• Previous experience in customer support or client services is beneficial but not mandatory

RESPONSIBILITIES

• Make outbound calls to potential clients using a professional and friendly phone etiquette
• Engage prospects with compelling conversations to understand their needs and interest levels
• Schedule appointments accurately within our CRM or scheduling software, ensuring all details are clear and complete
• Follow up with leads via phone or email to confirm appointments and answer any preliminary questions
• Maintain detailed records of interactions, including call notes, appointment outcomes, and client preferences
• Collaborate with sales and customer support teams to ensure seamless client onboarding and service delivery
• Utilize data entry skills to update client information promptly and accurately in company databases

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