Amazon Compliance & Reinstatement Specialist

Job Description

REQUIREMENTS

• 3+ Years previously managing Seller Central accounts for US, CA & MX brands.
• Full-time availability: Monday to Friday, 9:00 AM to 5:00 PM EST.
• Clear and professional English speech—you will communicate with clients via calls, emails, and text messages.
• Strong mindset and resilience—comfortable handling complex client communications.
• Coachable attitude and willingness to improve.
• Reliable high-speed internet, camera, headset, and a quiet workspace.

Preferred

• 2+ Years previously employed directly by Amazon as a Seller Support Specialist.
• Experience with Salesforce.
• Familiarity with Slack, Asana, OpenPhone (Quo), Google Workspace (Meet, Drive, Calendar),Gemini, and WhatsApp.
• Previous experience as an Amazon seller.
• External monitor setup.

RESPONSIBILITIES

• Writing high-quality, detailed Plans of Action (POAs) and appealing FBA/FBM Account Suspensions.
• Monitoring performance notifications and resolving account violations.
• Fixing suppressed or blocked listings.
• Managing Brand Reinstatements and Brand Approvals
• Handling customer chargebacks, A to Z claims, inbound customer messages, voice of the customer and responding to negative feedback.
• Managing storage increases

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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