Administrative Assistant CSR

Job Description

REQUIREMENTS

• High school diploma or some college education preferred – technical certificate a plus
• Six months or greater in similar roles strongly preferred.
• Professional presentation of self
• Must be thorough, flexible, detail-oriented, and able to prioritize.
• Intermediate knowledge of Word, Excel and Power Point preferred.
• Highly organized with abilities in managing multiple projects concurrently.
• Work well in team environment
• Strong communication skills written and oral.
• Excellent computer skills
• Positive attitude
• Ability to speak and understand English.
• Dexterity in typing and adding.
• Varied conditions from office to Production floor
• Ability to sit for most of an assigned shift.
• 20-25 hours/week
• Occasional extra hours to meet work demands.

RESPONSIBILITIES

• Daily RV08 upload of the report and perform order checks. Checking details of orders entered the previous day.
• Confirming PO, ship to, quantity, size, grade, caliper, price.
• Check off items on customer PO. Communicate with corresponding CSR when discrepancies are found and note results.
• Daily COC upload of the report and perform checks. Confirm COC# used is correct. All PO’s noted with COC’s are on the report.
• Communicate with corresponding CSR when discrepancies are found and note results.
• Record/track manual order entry and quote data for all territories.
• Create graphs or provided data for management as needed on manual and CPQ entered data weekly, monthly and YTD.
• HVTQ data—Report created once a week and distributed to sales team on CSR and Customer generated quotes.
• Overflow manual order checks from CSR’s when needed on day order is entered.

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