Administrative Assistant

Job Description

JOB DETAILS

REQUIREMENTS

• Strong English fluency with clear written and verbal communication skills
• Excellent organizational skills and attention to detail
• Comfort and confidence following up with clients on overdue payments
• Experience with basic accounting tasks and invoice management
• Ability to follow structured processes and meet deadlines
• Comfortable handling repetitive tasks with a high level of accuracy
• Experience with spreadsheets and basic reporting
• Previous administrative, operations, or coordinator experience preferred

RESPONSIBILITIES

• Deliver monthly client reports and compile ad performance data
• Enter data across internal trackers and maintain accurate records
• Generate invoices and insertion orders and send them to clients
• Track accounts receivable and monitor outstanding balances
• Send payment reminders, apply late fees, and follow up on overdue invoices
• Escalate unpaid balances according to internal process
• Communicate with clients regarding outstanding payments via email and phone when needed
• Send banner reminder emails and follow up with clients on missing assets
• Manage lead lists and perform database clean-up
• Compile intent data reports for clients
• Update the media portfolio each month with active and completed banners
• Generate and send the daily newsletter using established templates
• Organize documentation and maintain internal systems
• Assist with administrative projects and research assignments as needed
• Support leadership with general administrative tasks as they arise

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