Account Executive

Remote

August 7, 2026

Application ends: November 4, 2026

Job Description

REQUIREMENTS

A minimum of 3–5 years of experience in a similar Account Executive or enterprise sales role.
Experience working with international clients and/or partners.
Proven experience in enterprise software sales, preferably in contact center, Software as a Service, or conversational artificial intelligence solutions.
Strong understanding of technical sales processes, including request for proposal and request for information responses, solution presentations, and proposal development.
Ability to map customer business requirements to technical solutions and articulate value propositions.
Familiarity with customer relationship management tools such as Salesforce and sales pipeline management.
Experience collaborating with technical teams such as Sales Engineers and Product Management to deliver customer solutions.
Excellent communication, presentation, and negotiation skills.
Strong relationship-building and stakeholder management abilities.
Analytical and problem-solving mindset, with the ability to qualify opportunities and assess risks.
Ability to work independently and as part of a cross-functional team.

RESPONSIBILITES

Own the full sales cycle for accounts in the United Kingdom and Ireland market, from initial engagement through close and expansion.
Drive net-new revenue by acquiring and growing enterprise and mid-market accounts across banking, healthcare, insurance, utilities, and telecommunications sectors.
Build and maintain senior-level relationships within target accounts, including Directors or Vice Presidents of Customer Experience, Directors of Information Technology, and Heads of Operations.
Develop and execute account strategies, territory plans, and pipeline forecasts that meet or exceed quarterly and annual revenue targets.
Act as the primary commercial point of contact for accounts and coordinate Solution Consulting, Professional Services, Customer Success, and Legal resources.
Represent the voice of the customer internally by contributing United Kingdom market and competitive intelligence to product, marketing, and leadership teams.
Qualify and secure new customer and partner opportunities by assessing technical feasibility and business value.
Lead the preparation and delivery of proposals, request for proposal responses, business discussions, technical presentations, and product demonstrations.
Facilitate the transition from pre-sales to implementation through comprehensive knowledge transfer and clear communication of project scope and requirements.
Act as a trusted technical advisor to prospective customers by understanding their business challenges and goals and articulating the value of contact center solutions.
Identify customer needs, build business cases, overcome objections, and drive solution adoption.
Qualify opportunities and avoid engagements where technical challenges outweigh long-term partnership value.
Gather and relay customer feedback and field data to Product Management to support software platform development.
Provide continuous knowledge transfer to the Sales Team and newly hired Sales Engineers, highlighting technical aspects and competitive positioning.
Build and maintain relationships with executive, financial, and technical decision-makers throughout the sales cycle.
Travel as required, up to 20%, including overnight travel, to support business development and customer engagement activities.
Contribute actively and effectively as an integrated team member.
Act as an our client’s ambassador in all interactions.