ABA Team Scheduler

Job Description

REQUIREMENTS

• High school diploma or equivalent.
• Experience in scheduling, staffing coordination, customer service, healthcare administration, ABA operations, or a related field.
• Exceptional organizational and time-management skills.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Google Workspace, Microsoft Office, and scheduling systems.

Preferred

• Experience in ABA, behavioral health, healthcare, or human services.
• Bilingual English/Spanish.
• Experience with workforce scheduling and client coordination.
• Familiarity with Solano County and surrounding service areas is helpful but not required.

RESPONSIBILITIES

Scheduling & Workforce Coordination

• Create and manage schedules for Behavior Technicians and clinical staff across an assigned region.
• Coordinate daily scheduling changes related to cancellations, staff absences, and operational needs.
• Ensure schedules account for drive time, meal periods, rest breaks, and service continuity.
• Monitor staffing needs and proactively identify solutions to scheduling challenges.
• Maintain accurate employee availability and scheduling records.

Caseload Assignment & Staffing

• Assign Behavior Technicians to client caseloads based on availability, location, service needs, and scheduling compatibility.
• Meet with newly onboarded Behavior Technicians to review availability and facilitate caseload placement.
• Partner with Operations and Clinical Leadership to ensure clients receive timely staffing support.
• Support workforce planning efforts as we continue to expand our services.

Family & Employee Support

• Communicate scheduling updates, staffing changes, and approved PTO-related service impacts to caregivers and staff.
• Serve as a scheduling resource for employees, families, and internal teams.
• Deliver exceptional customer service with professionalism, empathy, and responsiveness.

Authorization & Administrative Support

• Enter and maintain client authorization hours within our practice management system.
• Ensure scheduling aligns with approved service authorizations and treatment recommendations.
• Maintain accurate records and documentation.

Compliance & Team Collaboration

• Protect client confidentiality and comply with HIPAA and company policies.
• Attend team meetings, trainings, and ongoing professional development opportunities.
• Support special projects and operational initiatives as needed.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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