Operations Officer
Job Description
REQUIREMENTS
- 3+ years of operations experience
- Strong analytical and problem-solving skills
- Experience in fintech, banking, or payments preferred
- Proficiency with data tools (Excel, Google Sheets, etc.)
Bonus Points
- Experience with payment operations
- Project management certification
- Knowledge of mobile money operations in Ghana
RESPONSIBILITES
- Monitor and optimise operational processes
- Work with cross-functional teams to resolve operational bottlenecks
- Analyse operational data to drive continuous improvement
- Manage relationships with key service providers and partners
- Develop and document internal processes and SOPs
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