Account Manager II

Job Description

REQUIREMENTS

• Previous experience in enterprise account management or commercial roles
• Background in Grocery, FMCG, retail, or e-commerce sectors
• Proven ability to establish and lead relationships with high-profile retail partners
• Strong problem-solving skills and high adaptability to change
• Proficiency in Microsoft Office tools, specifically Microsoft Excel
• Ability to understand complex commercial opportunities, including margin structures and promotional mechanics
• Self-starter mindset with a strong sense of ownership and time management

RESPONSIBILITIES

• Own the commercial success of grocery and supermarket partners across the UAE
• Develop and lead long-lasting relationships with high-profile grocery chains and retail partners
• Drive business growth by improving catalog depth, pricing competitiveness, and availability
• Onboard new high-value grocery and supermarket brands to the Careem platform
• Analyze account performance data including GTV, order frequency, and SKU-level availability to drive data-backed decisions
• Conduct periodic partner performance business reviews to plan commercial and operational improvements
• Collaborate with internal teams such as Marketing, Supply Chain, and Finance to align with business strategy
• Partner with grocery clients to implement advertising and in-app promotions to increase order volume

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