Custody Operations Associate

Job Description

REQUIREMENTS

• Bachelor’s Degree or equivalent combination of education and experience; willing to train the right candidate
• Excellent interpersonal and communication skills; will be communicating with external clients
• Comfortable with a wide variety of technologies including MS Office, MS Windows, and other types of general computer software
• Strong writing and analytical skills
• Must be able to work independently learning the expected results from the management team and the ability to execute daily tasks on behalf of clients
• Self-starter, since this position is remote it is reliant on the Custody Operations Associate to complete daily tasks
• Must be detailed oriented as daily, weekly, and monthly reconcilements of data will be required
• Candidates must be legally authorized to work in the U.S without sponsorship now and in the future

RESPONSIBILITIES

• Perform daily reconciliation of each client account held by the sub-custodian to their unclaimed property database
• Review and transfer accounts held at mutual fund companies, brokerage firms, and transfer agents to State’s custodial account; maintain detailed tracking of funds transferred
• Receive instructions from clients and their unclaimed property database regarding selling and/or transferring shares; execute transactions as instructed using the sub-custodians
• Perform manual updates to the clients unclaimed property database as necessary including: transfers, sale proceeds, corporation actions, liquidations, capital gains and dividends
• Identify and properly report discrepancies to Custody Operations Manager
• Ensure security type designations such as mutual funds and common stock are properly identified in the unclaimed property database
• Perform research for clients related to corporate actions and individual CUSIP histories; record and provide entitlement calculations upon request
• Assist with testing changes to workflows, documents and batch processes as needed
• Perform quarterly reconciliation of accounts to ensure worthless securities are identified and updated in the clients unclaimed property database
• Communicate with clients regarding a variety of account activities including incoming receipts, corporate actions, worthless securities, un-exchangeable securities, security transfer issues, sale proceeds and status, and any other relevant issues that arise
• Assist with special projects when new clients have been onboarded

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